Keep the purchase moving.
One purchase
Clear next step
Responsible person
History in one place
Purchase order
3 product lines · internal approvals
Supplier message
Quantity change proposed
Receiving note
97 of 100 accepted
Internal approvals
Finance · Executive
The right action. The right person.
rych
Al Zahra Pharmacy
Transactions 8
Company channels
Illustrative demo · offline
Merchant roles
NO
Noura
Procurement
LA
Layla
Finance
KH
Khalid
Executive
FA
Faisal
Receiving
Al Zahra Pharmacy · Procurement
Action Center
Your next action
Review supplier changes
PO-4831 · Perfect Health Care · quantity change proposed
Open task
✉
Review external reply
PO-4837 · Noor Medical Supplies
⇢
Send receiving issue
PO-4836 · report recorded by Faisal
Chapter 1 · A purchase with clear approvals
Approve internally.
Share deliberately.
PO-4840 · new outgoing purchase
Chapter 2 · Supplier change
Changes become
clear decisions.
PO-4831 · Perfect Health Care
Chapter 3 · Receiving
Record the facts.
Route the issue.
PO-4836 · Central warehouse · Gate 2
Chapter 4 · External reply
One reply.
Two clear responsibilities.
PO-4837 · Noor Medical Supplies · sample WhatsApp reply
Oversight
See what
needs attention.
Khalid · Executive · Operational Pulse
Outgoing PO
PO-4840
Draft
Al Zahra Pharmacy → Perfect Health Care
Product
Quantity
Line total
Wound care kit · standard
SKU 1001
100 kits
SAR 15,600
Examination gloves · medium
SKU 1003
50 boxes
SAR 4,500
Digital thermometer
SKU 1004
20 units
SAR 8,500
Net 30 · Deliver to Central warehouse · Gate 2
Total SAR 28,600
Send for internal approval
PO-4840 · internal approvals
LA
Layla · Finance
Review purchase
Budget line, supplier account and payment terms.
Approve financially ✓ Approved financially · 08:05
KH
Khalid · Executive
Review decision
Commitment of SAR 28,600 to Perfect Health Care.
Approve purchase ✓ Purchase approved · 08:08
NO
Noura · Procurement
Send PO
Approval alone does not send the order.
Publish PO to company channel ✓ Published · 08:10
PO-4840 · Waiting for supplier review
My company
Internal decisions stay here.
LA
Financial approval recorded
Finance · 08:05 · Supplier terms reviewed
KH
Purchase approved
Executive · 08:08
NO
PO released by Procurement
Procurement · 08:10
Company conversation
What both businesses see.
Shared
Purchase order submitted
08:10
“Please confirm the requested quantities and receiving date.”
P
Perfect Health Care
Next business responsible · reviewing the published order
Quantity change proposed
PO-4831
Perfect Health Care · 09:03
Requested
100
Wound care kit · standard
− 40 kits
Proposed by supplier
60
Wound care kit · standard
“Only 60 wound care kits are available for this order. The remaining 40 are not confirmed.”
✓Examination gloves · 50 — unchanged
✓Digital thermometer · 20 — unchanged
NO
Procurement decides
PO-4831 · what happens to the remaining 40?
Remove the remainder from this order
Agree to 60 now; the other 40 are closed with a recorded decision.
Keep the remainder open for Procurement follow-up
A remaining task stays in the Action Center.
Accept order revision ✓ Revision accepted
Order details
PO-4831 · Wound care kit
Revision accepted
Original request
100
stays in the history
Agreed quantity
60
confirmed with the supplier
Remainder
40
removed · decision recorded
PO submitted
08:10
Quantity change proposed
Supplier · 09:03
Change accepted · remainder removed
Procurement
FA
Faisal · Receiving
Report receipt · PO-4836 · Central warehouse · Gate 2
Everything received as agreed There are differences
Product
Arrived
Accepted
Wound care kit · standard
100
97
Examination gloves · medium
50
50
Digital thermometer
20
20
Damaged packaging Sample evidence attached “Three wound care kits have damaged packaging.”
Record this report ✓ Internal report recorded
FA NO Handed to Procurement
NO
Review report
PO-4836 · recorded by Faisal · internal so far
Not yet shared
97 of 100 wound care kits accepted
Gloves 50 / 50 · Thermometers 20 / 20
Damaged packaging Evidence attached “Three wound care kits have damaged packaging.”
Send receiving issue to supplier ✓ Issue shared
P
Perfect Health Care · next business responsible
The case waits for the supplier's response — nothing is assumed automatically.
Waiting for supplier
Sample reply · reviewed before routing
N
Noor Medical Supplies
via WhatsApp · recorded sample event · PO-4837
09:08
Good morning. We can supply only 60 of the 100 wound care kits. Gloves and thermometers are available in full. Delivery can be Tuesday 15 September, 10–12. Finance says your account is on hold; please ask Layla to contact us. Thanks.
In this reply: Quantity change → Procurement Account hold → Finance
Confirm & route the work
N
Sample reply · PO-4837
Reviewed & routed
NO
Procurement · Noura
New task in the Action Center
Task 1
Review offer
60 of 100 kits proposed · prepare the commercial response.
Record commercial response
LA
Finance · Layla
New task in the Action Center
Task 2
Review hold
Account hold reported · prepare the finance response.
Record finance response
Responses are prepared internally — routing itself doesn't release the hold or confirm supply.
KH
Operational Pulse
Exception-first oversight. Open the underlying records when a stage needs attention.
Khalid · Executive
3
Needs attention
2
Internal approvals
2
Order confirmation
1
Delivery coordination
2
Receipt & exceptions
10 active transactions · 3 flagged for review in this illustrative snapshot.
Needs attention · 3 filtered transactions
PO-4831 · Quantity change proposed
Perfect Health Care
PO-4836 · Receiving issue shared
Perfect Health Care
PO-4837 · External reply · account hold
Noor Medical Supplies
PO-4836
Receiving issue shared Receipt & exceptions
P
Next move: Perfect Health Care — respond to the receiving issue
History
FA
Report recorded — 97 of 100 kits accepted, evidence attached
NO
Issue reviewed and shared with the supplier
P
Waiting for the supplier's response
rych for merchants
Clear next steps. Shared context.
Every purchase has a clear next step, a responsible person, and its history in one place.
1 · Start a purchase 2 · Review a supplier change 3 · Try receiving
Illustrative demo · opens the interactive demo at merchi-demo.rych.ai
Illustrative demo
Rych for merchants
An illustrated tour of the guided demo · 2 min 20 s · music & captions
Play film
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